Risk Management & Player Safety

Status: Active Policy Jurisdiction: Luxembourg (LU) Last Audited: January 2026

1. The Core Principle

At igaming.lu, we classify online gambling as a high-volatility financial entertainment product. It is not an investment vehicle, a hedging strategy, or a source of income.

The statistical probability of loss (House Edge) is a mathematical certainty over the long term. If you cannot afford to lose your capital, you should not be deploying it here.

2. Risk Indicators (The Red Flags)

We advise all users to monitor their behavioral patterns for the following liquidity risks:

• Loss Chasing: Attempting to recover lost capital by increasing position size (bet size).
• Liquidity Strain: Using funds allocated for essential overheads (rent, bills, business capital) for gaming.
• Time Dilation: Spending more than 4 hours per session without a break.
• Concealment: Hiding transaction activity from family, partners, or financial auditors.

3. Circuit Breakers (Tools)

All Tier-A operators listed on the LU Index are contractually required to offer the following algorithmic protections. We strongly recommend configuring these before your first deposit.

• Deposit Limit (Cap): A hard ceiling on monthly inflows. (Recommended: <5% of monthly disposable income).
• Loss Limit (Stop-Loss): An automatic suspension of play once a specific loss threshold is hit.
• Reality Check: A system interrupt every 60 minutes displaying net P/L (Profit/Loss) and session duration.
• Cool-Off Period: A temporary account freeze (24 hours to 7 days) to break a dopamine loop.

4. Luxembourg Support Protocols

If you or a counterparty (family member) require intervention, Luxembourg possesses a robust, anonymous support infrastructure.

A. ZEV - Zenter fir exzessiivt Verhalen a Verhalenssucht (Formerly Anonym Glécksspiller a.s.b.l.) The primary specialized center for behavioral addiction in the Grand Duchy.

• Helpline: (+352) 26 48 00 38
• Location: 50, Route d'Esch, L-1470 Luxembourg
• Web: www.zev.lu

B. SOS Détresse Immediate, anonymous psychological support available 11:00 – 23:00 daily.

• Emergency Line: 45 45 45
• Web: www.454545.lu

C. International Blocking Software To technically restrict access to all gambling servers from your devices:

• Gamban: www.gamban.com
• BetBlocker: www.betblocker.org (Freeware)

5. Protection of Minors

igaming.lu operates under strict compliance with Luxembourgish Law. Access to this platform and its partners is strictly restricted to individuals aged 18 and above.

• Identity Verification (KYC): Operators will request government ID (Carte d'identité) and Proof of Residence to validate age.
• Shared Devices: If you share a device with minors, we recommend installing filtering software such as NetNannyto prevent accidental exposure.

Disclaimer: igaming.lu is an independent analyst and affiliate. We do not process payments. All data is for informational purposes only. Play responsibly.